Who we are
Freedom Loan is the trading name of JDB Enterprise Group Limited, JDB Enterprise Group is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 673907. Licenced by the Information Commissioners Office, (registration number Z2974898).
We have put in place a number of measures to ensure that any personal data we obtain from you is processed and maintained in accordance with legal requirements and the accepted principles of good information handling in accordance with the Data Protection Act 2018 (the “DPA”) and the UK General Data Protection Regulations (“GDPR”)
This privacy policy describes the privacy practices employed by JDB Enterprise Group and its affiliate brands in relation to individually identifiable information relating to you ("Personal Data") that you or third parties provide to Freedom Loan, including your personal data that we collect or when you provide via the Freedom Loan website at www.fastloanuk.co.uk ("Website"). "You or "Your" means you as a participant or user of, the website or a customer of JDB Enterprise Group Limted. "We" or "us" or "our" means JDB Enterprise Group Limited and our associated brands.
For the purpose of GDPR, the data controller is JDB Enterprise Group Limited. Our Data Protection Officer can be reached at DPO@fastloanuk.co.uk. General questions on privacy or this policy should be directed to our Data Protection Officer.
Data Location
JDB Enterprise Group Limited, is a UK based firm. Our employess, operations, and services are all located in the UK. No data provided to us with your consent will ever be sent to international based firms that fall outside the United Kingdom .
Use of Personal Data
You are free to browse this website withour providing ay personal data (However, please refer "Cookies" section below). We use your data to provide you with a personalised loan contract. Without this data we wouldn't be able to offer you a loan. Once an application has been submitted on our website, we use credit reference agencies and other verifying agencies to evaluate creditworthiness, identify fraud, and confirm identity.
In some cases, we may request bank statements as part of our decision process. If you choose to log onto your bank account as part of this applciation process, we will be provided with 60 days of bank history. This will show us all transactions in and out of your account for this period.
What are the purposes for which your personal data is used?
In most cases we use your personal data to provide you with a loan and manager your loan account. However, we also process your personal data for other purposes. Under GDPR, we need a specific reason every time we use your personal data and this is known as a legal ground.
• The processing is necessary for the provision and administration of your consumer credit agreement and for us to provide lending services, including assessing your application, managing your loan, collecting payments, recovering debts, making any amendments to your loan and providing other related services to you, such as resolving complaints
• Where we have a legal or regulatory obligation to use your personal data, for example to comply with any regulations or laws that are applicable to to usWhere we need to use your personal data for reasons of public interest, such as investigating fraudulent claims, carrying out fraud, credit and anti-money laundering checks and preventing other crimes.
• Where we have an appropriate business need, otherwise referred to in data protection laws as 'legitimate interests', which could include the day to day operations involved in running our company and all internal operations, complying with regulaotry and legal requirements, evaluating your ability to repay your loan, providing sustainable and quality lending services, ensuring we have correct information about you and prevening crime (including fraud), maintaining our records, administering loan repayments, recovering outstanding debts, developing, improving and marketing our products and services, improving the quality and security of our services, resolving complaints, maintaining customer satisfaction, and, receiving professional advice. We only rely on this legal ground if the business need does not interfere with your rights and freedoms.
When the information we process is classed as a special category of personal data (such as details about your health) or personal data relating to criminal convictions and offences, we must have an additional legal ground for such processing and, in these circumstances, we will generally rely on the following legal grounds:
• You have provided your explicit consent.
• We need to process your special category or criminal convictions and offences personal data to establish, exercise or defend our legal rights such as when we are faced with any legal claims or where we want to pursue any legal claims ourselves.
• We need to process your special category or criminal convictions and offences personal data for reasons of substantial public interest such as preventing or detecting unlawful acts such as fraud.
We have listed below the different ways in which we use your personal data and you will find details of the legal grounds we could rely on for each use. We only need to rely on one legal ground for each use of your personal data.
1) To make credit-related decisions about whether and how much to lend to you. Following your application, we will search records held by credit reference agencies and we will use this information together with our own records to assess lending risks, such as your ability to pay back the loan, and set credit limits.
Legal grounds:
• Processing is necessary for the provision and administration of your consumer credit agreement
• We have a legal or regulatory obligation to comply with
• We have a legitimate business need
Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
2) In circumstances where we are unable to accept your loan application, to make decisions about whether it would be appropriate to refer you to another credit broker or lender and transfer your personal data to third party credit brokers or lenders.
Legal grounds:
• We have a legitimate business need
• You have provided your consent
3) To verify your identity and the information you have provided to us, including by undertaking searches at credit refence agencies and fraud prevention agencies
Legal grounds:
• Processing is necessary for the provision and administration of your consumer credit agreement
• We have a legal or regulatory obligation to comply with
• Processing is necessary for reasons of public interest
• We have a legitimate business need
4) For administration
Where you have opened an account with us we will use your personal data to:
• set you up as a customer
• update your records
Where your loan application has been approved we will use your personal data to:
• administer your loan including operating and managing your loan account
• arrange for monies to be sent to you
• take payments on loans
• discuss repayments and make amendments to your loan plan if you are struggling with repayments
• send correspondence to you about various matters regarding your loan account
• fulfil any other necessary purpose related to providing you with a loan
• inform the Credit Reference Agencies about your loan repayments (or non-payments)
Legal grounds:
• Processing is necessary for the provision and administration of your consumer credit agreement
• We have legal and regulatory obligations to comply with
• We have a legitimate business need
Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
5) To manage our business operations and infrastructure including maintaining accounting records, analysis of financial results, compliance with internal audit requirements, satisfaction of our own management information purposes and receipt of professional advice such as legal advice
Legal grounds:
• We have legal and regulatory obligations to comply with
• We have a legitimate business need
6) To develop and improve our products and our website, including our online account opening and application process and your online customer account (My account). To identify products that may be of interest to you and to market our products and services by email, SMS, letter or telephone
Legal grounds:
• You have provided your consent
• We have a legitimate business need
7) To detect and prevent criminal activity by investigating and prosecuting fraud, money laundering, terrorism and other crimes including by undertaking checks with fraud prevention agencies. To maintain records of cards that have been used fraudulently and report fraud to the Fraud Prevention Agencies
Legal grounds:
• Processing is necessary for the provision and administration of your consumer credit agreement
• We have legal and regulatory obligations to comply with
• Processing is necessary for reasons of public interest
• We have a legitimate business need
Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
• Processing is necessary for reasons of substantial public interest
8) To carry out market research, surveys and business and statistical analysis, including the appointment of third parties to carry out such tasks on our behalf
Legal grounds:
• We have a legitimate business need
Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
• To perform administrative and operational tasks including the testing of the effective operation of our systems and its security
9) Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
• To perform administrative and operational tasks including the testing of the effective operation of our systems and its security
Legal grounds:
• We have legal and regulatory obligations to comply with • We have a legitimate business need
10) To trace your whereabouts and recover any debt you owe us, including by undertaking searches at credit refence agencies and fraud prevention agencies
Legal grounds:
• We have a legitimate business need
11) To improve quality, training and security with respect to our services (for example monitoring and recording telephone calls)
Legal grounds:
• We have a legitimate business need
Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
12) To comply with our legal and regulatory obligations, including transferring personal data to independent external bodies such as governmental departments and agencies and our regulators (for example the ICO, FCA, CMA or FOS)
Legal grounds:
• We have legal and regulatory obligations to comply with
• We have a legitimate business need
Additional legal ground for special categories of personal data or personal data relating to criminal convictions and offences:
• You have provided your explicit consent
